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PROCESSING TIME 2 - 5 BUSINESS DAYS

FAQ

Have questions about Rocky Mountain Decals wallpaper, murals or decals? We have answers! Check out our most frequently asked questions here.

PRODUCT INFORMATION

What is the difference between peel and stick wallpaper and traditional wallpaper?

Peel and stick wallpaper is self-adhesive, making it easy to apply and remove without glue or water. Traditional wallpaper requires paste for installation and provides a more permanent solution. Both options are available in our beautiful designs, offering flexibility based on your needs.

Why should I use Rocky Mountain wallpaper and wall decals?

We have the perfect design for every room—whether it’s a boy’s room, girl’s room, laundry room, bathroom, or master bedroom, we’ve got you covered! Our wallpaper and decals come in both peel-and-stick and traditional options, giving you flexibility based on your needs. Every order is printed on high-quality, removable materials, making it easy to add style to any space. Plus, our peel-and-stick products can be removed without leaving any damage or residue, offering peace of mind and hassle-free updates.

Where are Rocky Mountain Decals made?

Our wall decor products are proudly made in sunny southern Alberta, Canada!

Where can I use peel and stick or traditional wallpaper?

Both peel and stick and traditional wallpaper are versatile options that can be used in most rooms, including living rooms, bedrooms, and home offices. Peel and stick wallpaper is best suited for smooth, clean painted walls. It's perfect for spaces that might need updates or changes over time, as it’s easy to remove without damage.

Traditional wallpaper, on the other hand, is ideal for more permanent installations, offering a lasting finish in areas where frequent updates aren’t needed.

Will Rocky Mountain wall decals stick to textured walls? 

While it is possible for wall decals stick to textured walls, it is not guaranteed and is best to stick to smooth walls. This is because the raised bumps of a textured wall can reduce the amount of surface area that our adhesive can attach to, thus increasing the chances of having future peeling issues. 

We are more than happy to send out a sample to try out on your wall. Samples can be found in the drop down menu of most of our listings.

I rent - Is it safe to use peel and stick removable wallpaper and wall decals? 

Absolutely! Peel and stick removable wallpaper and wall decals are perfect for renters. They’re easy to install, simple to remove, and offer a stunning way to personalize your space without long-term commitment. Our peel and stick wallpaper uses a wall-safe adhesive that sticks securely to smooth surfaces but can be removed easily without leaving residue or damaging paint. Unlike traditional paste-on wallpaper, which is more permanent and harder to remove, peel and stick is renter-friendly and ideal for temporary changes.

Does peel and stick wallpaper destroy walls? 

No, peel and stick wallpaper won’t damage your walls. Our wallpaper is designed with a wall-safe adhesive that sticks securely to smooth surfaces but is easy to remove without leaving any residue or peeling off paint. Unlike traditional wallpaper, which requires paste and is more permanent, peel and stick wallpaper is a hassle-free option that makes updating your space quick and easy!

Are all Rocky Mountain Decal products PVC Free?

Our peel and stick printed products are made from Polyethylene Terephthalate which is the worlds most common form of polyester. This material is also used in clothing and most food safe containers (pop bottles, milk jugs etc) because it is nontoxic, BPA free, PVC free and VOC free. We print onto this material using genuine HP latex ink which is non toxic, ECOLOGO and GREENGUARD certified.

Our vinyl shape decals are cut using Avery Oracal 631 vinyl for which material information can be found on their website linked for you here.

How long does wallpaper last?

Both our peel and stick and traditional wallpapers are made from high-quality materials designed to last for years. Peel and stick wallpaper is ideal if you want flexibility, as it can be easily removed without leaving any damage or residue, making it perfect for temporary or long-term use. Traditional wallpaper, which is applied with paste, offers a more permanent option. Whichever style you choose, both will bring lasting beauty to your space!

Can I use wallpaper in a bathroom?

Yes you can use traditional and peel and stick wallpaper in a bathroom. As long as there is proper ventilation and water is not in direct contact with your wallpaper, your wallpaper will hold up very well in bathroom environments. Check out our instagram here to see customer photos of peel and stick wallpaper in their bathrooms!

INSTALLATION

How easy is it to install wallpaper and wall decals?

Installing our wallpaper and wall decals is simple when you follow the instructions included with every order. Whether you choose peel and stick or traditional wallpaper, taking your time and having a friend to help can make the process even smoother. With a little patience, you’ll have your room transformed in no time!

For detailed instructions and helpful tips, check out our wallpaper installation tutorial videos.

How long should I wait to install wallpaper or decals on freshly painted walls?

Since drying times can vary between paint manufacturers, we recommend waiting for the full curing time specified on the paint can. This isn’t the "dry to touch" time, but rather the time it takes for the paint to fully cure, which is typically around 30 days.

Will my wallpaper sheets overlap?

Our wallpaper is designed with minimal or no overlap between sheets to provide a seamless finish. This means that when installed properly, the edges of each sheet align closely for a smooth, continuous appearance.

How do I remove peel and stick removable wallpaper and wall decals? 

The key to removing peel and stick wallpaper and decals is to go slow and steady; these are wall stickers, not band-aides! Find a top corner, and carefully peel wallpaper or decals away from the wall. Once you have it started, pull the wallpaper or decal straight down (against itself) in a slow, smooth motion. If it proves to be a little stubborn, warm the area up with a standard hairdryer as you go. This will help soften the adhesive, causing it to release from the wall freely.

ORDERING

I have my wall measurements, how much wallpaper will I need?

Measure your wall(s) at the tallest and widest point, ignoring all windows and doors. Once you have those measurements in inches, input them into our wallpaper calculator!

My wall has a window, door or slanted ceiling. How do I measure?

When measuring, we recommend ignoring obstacles like windows and doors. Our wallpaper comes in full-length sheets, not large rolls, which makes it easy to trim around windows or doors during installation. This ensures you get a seamless, repeating pattern without worrying about running out of wallpaper.

We don’t suggest mixing sheet sizes, as this may affect the look. If you think different sizes might work better for your space, feel free to reach out for advice!

Will the wallpaper look like the images on your website?

We cannot guarantee that the wallpaper will be a perfect match to what you see on your screen. There is a variance in colors from screen to screen and to what our printers produce. While we try our best to provide accurate photos on our website, we recommend first ordering a sample to ensure it will work in your space.

SHIPPING

I've ordered! How long will shipping take?

Shipping Times - Canada
Delivery time is between 2-10 business days* within Canada.

Shipping Times - United States 
Delivery time is between 5-10 business days* to the United States via FedEx. *

Shipping Times - International

Please note delivery times for International Orders vary by destination country, and method of shipping chosen during checkout. Delivery time is between 2-5 weeks*. Very occasionally it can take up to 8 weeks. Any delays are typically caused by the Custom's Agency in the destination country.

I have ordered from outside of Canada, are there any additional costs?

Import duties, taxes, and charges are not included in item price or shipping costs; these charges are the buyer's responsibility. Please check with your country's customs office to determine what, if any, these additional costs will be before purchasing.

When will my order arrive?

Once your order has been put through production at our little shop, you will receive an email (check your junk mail!) with the tracking information. This will be the best way to get an estimated delivery date!

RETURNS

Do you allow returns?

Because of the custom nature of our products, we do not accept returns. Please ensure you have ordered exactly the amount of wallpaper required to complete your project. Feel free to reach out to us or use our wallpaper calculator prior to ordering.

Once your order has been delivered, please take a moment to remove the items from the box, ensuring you have received exactly what have ordered.

Rocky Mountain Decals will not offer exchanges on defective items beyond 30 days of delivery.

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