Import Regulations – What You Need to Know

Import Fees & International Shipping Information

Rocky Mountain Decals ships worldwide from Canada. All international orders, including shipments to the United States, must pass through customs as part of the standard import process.

We ship U.S. orders using UPS or FedEx, depending on destination and service level. All U.S. shipments are processed through ClickShip, which allows us to submit required customs and CUSMA documentation digitally at the time of shipment.

Because our products are produced in Canada and qualify under CUSMA, eligible U.S. orders ship tariff-free.

How U.S. Imports Work

• Your order is produced in Canada and shipped directly to the United States.
• Customs documentation is submitted electronically when your shipping label is created.
• U.S. Customs reviews the shipment as part of routine import processing.
• Most orders clear customs without issue and continue on to delivery.

Importer of Record (U.S. Orders)

For U.S. shipments, the customer is considered the importer of record. In some cases, U.S. Customs or the shipping carrier (UPS or FedEx) may request additional importer information, such as an SSN or EIN, to complete clearance.

If contacted, please check your email and respond promptly to avoid delays. We’re happy to support you with documentation on our end, but importer verification and customs review are managed by U.S. Customs and the carrier.

Duties, Taxes & Carrier Fees

For U.S. orders, CUSMA-eligible products ship without U.S. tariffs or import duties. In rare cases, a shipping carrier may apply standard brokerage or processing fees related to customs clearance. These fees are set by the carrier and are outside of our control.

For shipments outside of the United States, import duties, taxes, VAT, brokerage fees, or other charges may be assessed by the destination country. These fees vary by country and are the responsibility of the buyer.

Please Note

Customs regulations and import procedures are set by local governments and shipping carriers and may change over time. While we take every step to provide accurate documentation and smooth shipping, Rocky Mountain Decals cannot control customs processing times or additional charges assessed by destination countries or carriers.